Data Protection
Privacy Policy
This privacy policy explains how personal data received through the contact channels of BiblioControl is processed in compliance with European GDPR regulations.
Data Controller
The controller responsible for processing your data is Maria Hortelano Puerta (CIF: 77517532B), Antonio Machado 7, 28490, Becerril de la Sierra (Madrid, Spain). Contact: info@sinlios.com and +34 662 245 322.
Data Collected
We may process contact details voluntarily provided when inquiring via email, phone, or WhatsApp, including name, organization/institution, telephone number, email address, and inquiry details.
Purposes of Processing
- Respond to inquiries, information requests, quotes, or demo bookings.
- Manage commercial or pre-contractual communications requested by the user.
- Provide technical assistance and onboarding support for BiblioControl when applicable.
Legal Basis
The legal basis is the user's consent when reaching out voluntarily and, where applicable, the performance of pre-contractual measures requested by the interested party.
Data Retention
Data will be stored as long as necessary to address your request or maintain the commercial relationship, and subsequently for the periods required by applicable legal obligations.
Recipients
No personal data will be transferred to third parties unless required by law or strictly necessary to deliver a requested service. External tools (e.g. WhatsApp, external documentation links) operate under their respective providers' privacy policies.
User Rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing, or data portability at any time by emailing info@sinlios.com. You may also lodge a complaint with the competent supervisory authority if you consider that processing violates data protection regulations.